At Fablette, we're committed to delivering your order as quickly and safely as possible! We strive to provide a smooth and reliable shopping experience for every customer.
Please review our shipping policy for information regarding processing times, delivery estimates, tracking, and potential delays.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
- Processing times exclude weekends and public holidays.
- Orders placed on weekends or holidays will begin processing on the next business day.
- During periods of high demand, processing may occasionally take longer.
Once your order has been shipped, you will receive a shipping confirmation email.
2. Shipping & Delivery Times
Once your order has been shipped, please allow up to 12 business days for delivery.
Please note:
- Delivery times are estimates and may vary depending on your location.
- Shipping times do not include the initial 1–2 business day processing period.
- Weekends and public holidays are excluded from business day calculations.
- Unforeseen circumstances may occasionally result in delivery delays.
While we strive to meet our estimated delivery times, exact arrival dates cannot be guaranteed.
3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where available.
Please allow time for your tracking information to update.
For questions regarding your order's status, contact fablette.info@gmail.com.
4. Shipping Delays
Occasionally, circumstances beyond our reasonable control may affect delivery times, including:
- Severe weather conditions.
- Customs inspections or clearance delays.
- Carrier disruptions.
- Public holidays and increased shipping demand.
- Incorrect or incomplete shipping information.
Fablette will make reasonable efforts to assist customers experiencing shipping delays.
Any legally required delivery remedies remain unaffected by these conditions.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an incorrect shipping address, please contact fablette.info@gmail.com as soon as possible.
We will attempt to accommodate address changes before shipment, but changes cannot be guaranteed once an order has been dispatched.
6. Lost, Missing, or Damaged Packages
If your package is lost, missing, or arrives damaged, please contact fablette.info@gmail.com.
Please provide:
- Your order number.
- A description of the issue.
- Relevant tracking information.
- Photographs of any damage, if applicable.
We will review your concern and assist with the appropriate next steps.
Refunds, replacements, or other remedies will be provided in accordance with our Refund & Return Policy and applicable consumer protection laws.
7. Contact Us
For questions about shipping, tracking, or delivery, please contact:
Fablette Customer Support
Email: fablette.info@gmail.com
8. Your Consumer Rights
Nothing in this policy excludes, restricts, or limits any rights or remedies available under applicable consumer protection laws.
Where applicable law requires a refund, replacement, or other remedy relating to shipping or delivery, those legal requirements will take precedence over this policy.